Exhibitor

March 6 – 9 2024

Frequently Asked Questions (FAQ)

EXHIBITOR

We are opening the booth/space registration.

Please give us your information (Company name, address, email, contact person, phone number, and product display). We will send you all necessary information for booth/space registration.

You can also contact via hotline: (+84) 987 980 859

Choose the available suitable booth/space

Receive the quotation for the booth

Review the draft contract before signing

Make payment as stated in the contract

We will accept the change if the available booth location is suitable for your company’s demand and follows HawaExpo’s guidelines and regulations. If you intend to make any changes to your booth location, please notify us at least two months before the fair to allow for proper planning and coordination.

We accept the change if the available booth location is suitable for your company’s demand and our policies.

We accept the change if the available booth location is suitable for your company’s demand and our policies.

After signing the participation contract, there are three stages for payment:

  • 1st stage: 50% upon signing contract
  • 2nd stage: 30% before 15 Nov 2023
  • 3rd stage: 20% before 25 Jan 2024

If the value is under 20 mil VND, we will accept the cash payment.

Yes, you can pay in VND. The value will be exchanged according to the exchange rate listed by Vietcombank (selling rate), at the time we receive the payment.

Yes, you can pay in USD. The value will be exchanged according to the exchange rate listed by Vietcombank (selling rate), at the time we receive the payment.

The person in charge will send you the payment invoices for your booth in separate installments through your provided email address as we receive the payments.

All of our prices (booth/space, advertising …) are VAT included. We can’t subtract the VAT due to Vietnam’s Tax law.

Maximum height of the Booth shall be as follows:

– 450 cm (Raw space– Hall A1&A2; Hall B1&B2);

– 300 cm (Standard booth – Hall A1&A2; Hall B1&B2);

– 300 cm (Booth in Lobby & Corridor);

– 350 cm (Raw Space – Tent C1, C2, C3, C4);

– 300 cm (Standard space – Tent C1, C2, C3, C4).
[WTC] Maximum height of the Booth shall be as follows:
– 450 cm (Raw space– Hall A, Hall B, Hall C);
– 300 cm (Standard booth – Hall A, Hall B, Hall C);

[White Palace] Maximum height of the Booth shall be as follows:
– 450 cm (Raw space– Hall A, Hall B, Hall C);
– 300 cm (Standard booth – Hall A, Hall B, Hall C);
– 300 cm (Booth in Lobby & Corridor);

A standard booth 9m2 (L3m x W3m x H2.5m) includes: Aluminum frame system; exhibitor’s company name fascia board; carpet; 01 information desk; 02 folding chairs; 02 x 40W fluorescent tubes; 01 power socket (220V-5A), 01 waste basket.

Only the space, the exhibitors build up the booth with their own design.

Raw space DOESN’T include: electricity, facilities, management fee, deposit fee, work passes and other fees …

To prepare for your booth, follow these steps:

Review Exhibitor Manual: The Organizer will provide an important Exhibitor Manual with guidelines and instructions. Carefully go through it to understand all requirements and regulations.

Submit Required Documents: Ensure you prepare and submit all necessary documents as outlined in the manual to ensure a smooth exhibition experience.

Standard Booth: If you have booked a standard booth, consider electrical and furniture rental as per your needs. Refer to the Exhibitor Manual for service details.

Raw Space: For raw space bookings, address booth design, electrical drawing, electrical rental, and furniture rental, if required. Detailed instructions are in the Exhibitor Manual.

Receive Exhibitor Kit: After meeting requirements, you’ll receive an Exhibitor Kit, including the Manual, badges, visitor invitations, and opening ceremony invitations, essential for your event participation.

The height is 2.5m.

The height of common partitions between booths is 3m. When the common wall of the booth is higher or lower than the above regulation, the contractor has responsibility to cover the wall uncovered (the exposed frame will cause the adjacent booths bad view).

Please refer to the Exhibitor Manual.

The official contractor of the fair: Tan Minh Tien Co., Ltd.

And also other outside contractors:

  • Huu Vinh
  • Novas
  • Space Jsc
  • T.H.C Design
  • Viet Art
  • Canh Co Vang
  • Kingsmen
  • Pico

For standard booth: there is 01 power socket (220V/5Amp) (for one equipment usage only).

For raw space: please refer to the Electrical Rental Form in the Exhibitor Manual.

Please refer to the Furniture Rental Form in the Exhibitor Manual.

Hall A1, A2: Yes, please contact SECC for more information.

Lobby, corridor: No.

Tents: No.

Please contact Exhibitor Manual for more information.

Please refer to the Exhibitor Manual for more information.

Booth design: The Organizer reserves the right to request to change the booth design if that can cause bad influence on other booths, and prohibit any exhibitor or contractor from constructing the booth if not submit the booth design.

Electrical drawing & Electrical rental: SECC has the right to prohibit any contractor from constructing the booth if not submit the layout, or the layout is not reaching the safety standard. And a surcharge will be applied for late registration or onsite registration.

Furniture rental: Your constructor applies a surcharge for late registration or onsite registration.

Unfortunately, it’s not. Please follow the fair schedule. Please refer to the Exhibitor Manual for more information.

Please contact SECC, White Palace, and WTC for more information.

Exhibitor Badges: issued by the Organizer (free of charge):
Used for:

  • Manager/Supervisor of Raw Space location and Standard Booths
  • Exhibitor staffs who carry the exhibit and set-up the booth

Work passes: issued by the SECC (110,000VND/badge):

Workers who do the structural work of the booth (frames, walls, paint, …)
The SECC will supervise the usage of Worker passes.
In case, workers don’t have Worker passes or use other passes, SECC will stop the booth construction and Exhibitor must be overcharge fee for the Worker passes.

You will not allowed to enter the venue.

For security reason, badges must be worn at all times within the show (including build-up and dismantling period) by any person including all contractors’ staffs having access to the event.

Yes, please contact AEL (official on-site logistics). The trolleys are limited in quantity and usage time.

SECC & WTC: You need to rent the air compressor from SECC, WTC
White Palace Venue: you can use your own air compressor.

Note: Air compressors used for construction, required to have Valid Certification for Safety. If the Certification has expired, the air compressors must be inspected for new certification at the Inspection centers (the Organizer doesn’t guarantee for the Air compressor).

General security services will be provided within the exhibition venue, the Organizer shall not be liable for any loss or damage to exhibits or other properties of the exhibitor or any injury to persons in any time before, during and after the exhibition.

All the Exhibitors must take utmost care of their exhibits and belongings. You are recommended to incorporate a lockable cupboard in their booth for souvenirs, consumable & important items; or to hire a security guard for your own booth.

After the opening hours, you need to cover your booth.

The fair’s entrances will be sealed until the opening hour of the next day

No, you must remove and clean up all the trash and materials from building up the booths.

You can only carry your stuff in and out of the exhibition venue before the opening hours for visitors.

  • Carry in: no document required
  • Carry out: require Move-out form (issued by the Organizer)

After 5pm of the last fair day until 10am of the next day.

Early move-out is not accepted.

You need to show the Move-out form (issued by the Organizer) to the security staffs

This form will be distributed to each booth at 5pm on the last fair day

Early move-out is not accepted. Please follow the schedule.